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Who it's for / HVAC technicians
HVAC technicians usually charge a diagnostic or service call fee, then the repair, as a flat price per part installed or as parts plus labor, with refrigerant billed by the pound. Many companies sell maintenance plans, such as two tune-ups a year for a monthly or yearly fee, and new systems are quoted first, often with a deposit. Tell Clodou what you did and at what price: it writes the invoice, prepares the monthly plan invoices as drafts and keeps track of who has paid.
"Invoice Tom Baker: diagnostic $89, run capacitor $165 and 3 pounds of refrigerant at $95" writes three lines, $539. Clodou uses your prices; it never picks a part or a rate.
Set up each plan member once as a retainer, such as two tune-ups a year for $19 a month. Clodou prepares one draft invoice a month for you to check and send. A plan paid yearly is one invoice, with a dated task for the renewal.
Quote the equipment, the installation and the permit with your deposit terms in the note. When the customer accepts, the quote becomes the invoice, and Clodou keeps the balance until the install is done.
Most repair calls start with a diagnostic or service call fee, often credited if the customer goes ahead, then the repair as a flat price or as parts plus labor. Refrigerant is usually billed by the pound at the price you set. Give each as its own line; a credited diagnostic is a discount line with the amount you give. Clodou never picks a price or adds a fee by itself.
Maintenance plans, such as a spring and a fall tune-up, are sold monthly or yearly. A monthly plan is a retainer: Clodou prepares one draft a month and sends nothing on its own. A yearly plan is one invoice, with a dated task linked to the customer for the renewal. If your plan gives members a discount on repairs, give it as a discount line with the amount. Clodou does not schedule the tune-ups: add a task for each visit if you like.
New systems are quoted first, with the equipment, the installation, the permit and any extras on their own lines, and are often booked with a deposit. Some states limit how much a home improvement contractor may take up front, so check your state's rules. Clodou offers no financing and files no rebate claims; an instant rebate you apply for the customer is a discount line with the amount you give.
Step 1
Invoice Tom Baker for today: diagnostic $89, run capacitor $165 and 3 pounds of refrigerant at $95. He paid on the spot.
Adds Tom Baker as a client and creates invoice INV-0720 with three lines: diagnostic, $89.00; run capacitor, $165.00; refrigerant, 3 pounds at $95, $285.00. No tax is set on this workspace, so the total is $539.00. It marks INV-0720 as sent and shows an approval card to record $539 received; once you approve it, the invoice is marked paid.
Step 2
Set up a $19 monthly retainer for Tom Baker from May 1: comfort plan, two tune-ups a year.
Finds Tom Baker and sets up the retainer: $19 a month with the line "Comfort plan, two tune-ups a year", first draft on May 1. Nothing is sent on its own.
Step 3
Quote the Morrisons a 3-ton heat pump system: equipment $6,200, installation $2,400 and permit $150. Note: $1,000 deposit to order the equipment.
Finds the Morrisons and creates quote DEV-0131 with three lines: 3-ton heat pump system, equipment, $6,200.00; installation, $2,400.00; permit, $150.00. Total: $8,750.00, with the deposit terms in the note.
Step 4
The Morrisons accepted and paid the $1,000 deposit. Turn DEV-0131 into an invoice and record it.
Creates draft invoice INV-0721 for $8,750.00 with the same lines and note, plus a reference to DEV-0131, and shows an approval card to record $1,000 received. Once you approve it, $7,750.00 is still owed and the invoice stays a draft.
Invoice Tom Baker: diagnostic $89, run capacitor $165 and 3 pounds of refrigerant at $95
Set up a $19 monthly retainer for Tom Baker from May 1: comfort plan, two tune-ups a year
Quote the Morrisons a 3-ton heat pump system: equipment $6,200, installation $2,400 and permit $150
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