Invoicing ·
How to Number Invoices: Formats, Gaps and Credit Notes
How to number invoices: sequential numbers, prefixes, yearly series, gaps, voided invoices, credit notes, and what HMRC, the ATO and the EU say.
9 min read
Who it's for / Pool service & maintenance
Pool service companies usually bill a flat monthly price for a weekly visit, with chemicals included or on top, and charge extra for treatments such as an algae clean-up, for repairs and equipment, and for opening and closing the pool where the season ends. Repairs are quoted first, with the part and the labor on separate lines that may be taxed differently. Tell Clodou what you agreed and it prepares the monthly invoices as drafts, writes the repair quotes and keeps track of who has paid.
Set up each customer's plan once as a retainer, such as weekly service at $160 a month. Clodou prepares one draft invoice a month for you to check and send, and you pause it when the pool closes for the season.
"Quote the Hendersons a pump replacement: pump $685 and 2 hours of labor at $95, sales tax on the pump only" writes the quote with each line and the tax where it applies. When they say yes, the quote becomes the invoice.
Log notes on each customer, such as the pool size, the equipment or that the side gate sticks, and ask "what are my notes on the Hendersons?" before a visit.
Most residential customers pay a flat monthly price for a weekly visit: skimming, brushing, emptying the baskets and balancing the water, with standard chemicals included or billed on top. In Clodou this is a retainer: the amount, the first month and the line printed on each invoice. Clodou prepares one draft a month and sends nothing on its own. A commercial pool with several visits a week gets its own price on its own retainer.
Work outside the plan, such as an algae treatment, a green-to-clean or an extra shock, is billed on its own line at the price you set, on its own invoice or added to the month's draft. Repairs and equipment are quoted first, with the part and the labor on separate lines, and Clodou turns the accepted quote into the invoice. Clodou never adds a markup or a fee by itself: every line is one you gave.
Where pools close for the winter, opening and closing are billed as one-off services at a set price, and the monthly plan runs only for the season: pause the retainer after the last month's draft and set up a new one next spring, because resuming a paused retainer also prepares drafts for the months it was paused. Whether parts, chemicals or labor are taxed depends on where you work: check with your accountant, and Clodou applies the rate you set, per line if needed.
Step 1
Set up a $160 monthly retainer for Dana Henderson from April 1: weekly pool service, chemicals included. Then prepare this month's retainer invoices.
Adds Dana Henderson as a client and sets up the retainer: $160 a month with the line "Weekly pool service, chemicals included", starting April 1. Then creates draft invoice INV-0120 for Dana with that line, $160.00. No tax is set on this workspace, and nothing is sent on its own.
Step 2
Quote the Hendersons a pump replacement: variable-speed pump $685 and 2 hours of labor at $95. 7% sales tax on the pump only.
Creates quote DEV-0061 with two lines: variable-speed pump, $685.00, with 7% sales tax; labor, 2 hours at $95, $190.00, with no tax. Sales tax is $47.95, so the total is $922.95.
Step 3
Dana accepted and I replaced the pump today. Turn DEV-0061 into an invoice. I sent it with the April invoice.
Creates invoice INV-0121 for $922.95 with the same lines and tax, plus a reference to DEV-0061, and marks INV-0120 and INV-0121 as sent.
Step 4
Dana paid both: $160 and $922.95.
Shows two approval cards: $160.00 on INV-0120 and $922.95 on INV-0121. Once you approve them, both invoices are marked paid.
Set up a $160 monthly retainer for Dana Henderson from April 1: weekly pool service, chemicals included
Quote the Hendersons a pump replacement: variable-speed pump $685 and 2 hours of labor at $95, 7% sales tax on the pump only
Invoice the Garcias for an algae treatment on June 12 at $120
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