Who it's for / Appliance repair

Appliance repair invoices for the service call, the part and the warranty job

Appliance repair technicians usually charge a service call or diagnostic fee, often credited if the customer goes ahead, then parts and labor, by the hour or at a flat price per repair. Parts that are not on the truck are special-ordered, sometimes with a deposit, and tax can apply to the part and not to the labor. Home warranty jobs are split: the homeowner pays a service fee and the warranty company pays the authorized repair. Tell Clodou what you did and at what price: it writes each invoice and keeps track of who has paid.

Sound familiar?

  • A service call, a part and 45 minutes of labor added up in the driveway
  • Tax on the part but not the labor, and an invoice that gets it wrong
  • Warranty jobs where the homeowner and the warranty company each owe a different amount
  • Special-order parts paid for up front, and deposits nobody matched to the job

How Clodou helps

Repairs with parts and labor

"Invoice Ellen Park: service call $89, heating element $68 and 45 minutes of labor at $120 an hour, 7% tax on the part only" writes three lines with the tax where it applies.

Warranty jobs, split in two

Invoice the homeowner for the service fee they pay you and the warranty company for the authorized repair, each with the claim number in the note. Clodou keeps both on the list of what is owed until each is paid.

Special orders with a deposit

Quote the part and the labor with your deposit terms in the note. When the customer agrees, turn the quote into the invoice and record the deposit; Clodou keeps the balance until the repair is done.

How appliance repair bill, and how Clodou handles it

Service calls, diagnostics and labor

Most repairs start with a service call or diagnostic fee, which many technicians credit toward the repair if the customer goes ahead, then labor by the hour or a flat price per repair. Give Clodou each with your price. A credited diagnostic is a discount line with the amount you give, such as diagnostic credit, −$89. Clodou never picks a price or adds a fee by itself.

Parts, special orders and tax

Parts from the truck go on the invoice at the price you set. Parts that must be ordered are often quoted first, with a deposit before you order them: write the terms in the note, turn the quote into the invoice and record the deposit as a partial payment. In some places sales tax applies to parts and not to labor: give a line its own tax rate, or none, and check what applies with your accountant.

Home warranty jobs

With a home warranty, the homeowner often pays you a service fee and the warranty company pays the repair it authorized, at its own rates and terms. Invoice each for its part: the homeowner for the service fee, the warranty company for the authorized parts and labor, each with the claim or dispatch number. The warranty company's terms set the due date, and Clodou shows what each still owes.

A dryer repair, a warranty job and a special order

  1. Step 1

    Invoice Ellen Park for today's dryer repair: service call $89, heating element $68 and 45 minutes of labor at $120 an hour. 7% sales tax on the part only. I gave her the invoice and she paid.

    Adds Ellen Park as a client and creates invoice INV-0350 with three lines: service call, $89.00; heating element, $68.00, with 7% sales tax; labor, 0.75 hours at $120, $90.00. Sales tax is $4.76, so the total is $251.76. It marks INV-0350 as sent and shows an approval card to record $251.76 received; once you approve it, the invoice is marked paid.

  2. Step 2

    The Moores' fridge was a warranty job, claim 88-4410. Invoice the Moores for the $100 service fee they paid me, and invoice Brightway Home Warranty for the authorized repair: compressor relay $55, 7% tax on it, and 1 hour of labor at $120.

    Creates invoice INV-0351 for the Moores, service fee, claim 88-4410, $100.00, and shows an approval card to record $100 received. Creates draft invoice INV-0352 for Brightway Home Warranty with two lines: compressor relay, $55.00, with 7% sales tax; labor, 1 hour at $120, $120.00. Sales tax is $3.85, so the total is $178.85, with claim 88-4410 in the note.

  3. Step 3

    Quote the Lees an ice maker assembly at $189, 7% tax on the part, and 1 hour of labor at $120. Note: $100 deposit to order the part, balance at installation.

    Finds the Lees and creates quote DEV-0094 with two lines: ice maker assembly, special order, $189.00, with 7% sales tax; labor, 1 hour at $120, $120.00. Sales tax is $13.23, so the total is $322.23, and the deposit terms print in the note.

  4. Step 4

    The Lees paid the $100 deposit. Turn DEV-0094 into an invoice and record it; I'll send it after the install.

    Creates draft invoice INV-0353 for $322.23 with the same lines, tax and note, plus a reference to DEV-0094, and shows an approval card to record $100 received. Once you approve it, $222.23 is still owed and the invoice stays a draft.

Just ask

Invoice Ellen Park: service call $89, heating element $68 and 45 minutes of labor at $120 an hour, 7% tax on the part only

Invoice Brightway Home Warranty for claim 88-4410 at the Moores': compressor relay $55 and 1 hour of labor at $120

Quote the Lees an ice maker assembly at $189 and 1 hour of labor at $120, with a $100 deposit to order the part

Questions

How do I make an appliance repair invoice?
Tell Clodou the customer, the appliance, the parts and labor and your prices, such as a service call at $89, a heating element at $68 and 45 minutes of labor at $120 an hour. It finds or adds the customer and writes the invoice with your logo, your business details, the next number in your sequence and the taxes you set. There is no appliance repair invoice template to fill in, and if a price is missing, Clodou asks instead of guessing.
How do I credit the diagnostic fee?
If your terms credit the diagnostic when the customer goes ahead, add it as a discount line with the amount, such as diagnostic credit, −$89, on the repair invoice. Clodou only adds a discount you ask for, with the amount you give.
How do I bill a home warranty company?
Add the warranty company as a client, with the dispatch or accounts contact, and invoice the authorized parts and labor with the claim number in the note. Invoice the homeowner separately for the service fee they pay you. Clodou does not connect to warranty companies' portals or know their rates: use the amounts they authorized.
Can I keep the parts I stock in Clodou?
Yes. Add the parts you keep on the truck with a reorder level, and Clodou lists what is running low and drafts a purchase order for you to approve. Invoicing a part does not take it out of stock, so record the parts you use with a stock adjustment.
Does Clodou schedule calls or look up model numbers?
No. Clodou has no dispatch board, online booking, model or part lookup, service history by appliance or technician app, and it does not take card payments. It handles the business side: customers, quotes, invoices, payments, expenses, tasks and your parts stock. Put the model and serial number in the line or the note if the customer or warranty company needs them.
What does it cost?
Free covers up to 5 clients and 20 AI actions a month, with no separate cap on quotes and invoices (making them in the chat uses AI actions). Solo, with your payment link on invoices, is $29 a month per workspace. Team, with 5 seats and automatic reminders, is $79 a month. Prices are in USD, and the first 14 days are a free Team trial.

Guides

Your whole back office, in one chat

Every new workspace starts with a 14-day trial of Team, no card required. Then stay on Free: up to 5 clients and 20 AI actions a month; quotes and invoices have no separate cap, and making them in the chat uses AI actions.

Free: $0. Solo: $29 a month. Team: $79 a month with 5 seats. Prices per workspace, in USD.

Start free

We'd like to use Google Analytics cookies to see which pages people find useful. It runs on our public pages only, never inside your workspace, and nothing is loaded unless you accept. Privacy Notice