How do I make a computer repair invoice?

Tell Clodou the customer, the device, the work and your prices, such as a diagnostic at $49, 1.5 hours of labor at $90 and an SSD at $95. It finds or adds the customer and writes the invoice with your logo, your business details, the next number in your sequence and the taxes you set. There is no computer repair invoice template to fill in, and if a price is missing, Clodou asks instead of guessing.

Can I bill managed IT per device or per user?

Yes. Set up a retainer with the monthly amount and a line that shows the count, such as managed IT support, 12 devices at $35. Clodou prepares one draft a month. When the count changes, change the month's draft before you send it, or set up a new retainer at the new amount and pause the old one.

Does Clodou track tickets, devices or remote sessions?

No. Clodou has no ticketing, device inventory for clients, remote monitoring, remote access, password vault or check-in forms, and it does not take card payments. It handles the business side: clients, quotes, invoices, payments, expenses, time and your own parts stock.

Does invoicing a part take it out of stock?

No. Stock changes when a purchase order is received or when you record an adjustment, such as "2 SSDs used on repairs this week". Clodou flags parts at or below their reorder level and drafts purchase orders for you to approve.

Free covers up to 5 clients and 20 AI actions a month, with no separate cap on quotes and invoices (making them in the chat uses AI actions). Solo, with your payment link on invoices, is $29 a month per workspace. Team, with 5 seats and automatic reminders, is $79 a month. Prices are in USD, and the first 14 days are a free Team trial.

Who it's for / Computer repair & IT support

Computer repair and IT support invoices, from the bench fee to the monthly plan

Computer repair shops and independent IT providers bill in a few ways: a diagnostic or bench fee, labor by the hour or a flat price per job, and parts such as drives, memory or screens, sometimes with tax on the part and not on the labor. Small offices often pay a monthly support plan priced per device or per user, with project work and after-hours calls on top. Tell Clodou what you did and at what price: it writes the invoice, prepares the monthly plans as drafts, keeps track of your parts stock and shows who still owes you.

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Sound familiar?

A diagnostic, two hours of labor and an SSD added up on the back of a work order
Tax on the part but not the labor, and an invoice that gets it wrong
Monthly support plans invoiced by hand for every client office
Running out of the drives and chargers you use every week

How Clodou helps

Repairs with parts and labor

"Invoice Dana Brooks: diagnostic at $49, 1.5 hours of labor at $90 and a 1 TB SSD at $95, 7% sales tax on the SSD only" writes three lines, with the tax on the line it applies to.

Monthly plans as drafts

Set up each office's support plan once as a retainer, such as 12 devices at $35, $420 a month. Clodou prepares one draft invoice a month for you to check; add project work or an after-hours call to the draft before you send it.

Parts in stock

Keep the parts you stock in Clodou with a reorder level. Clodou lists what is running low and drafts a purchase order for you to approve; it never contacts a supplier. Invoicing a part does not take it out of stock, so record the parts you use with a stock adjustment.

How computer repair & it support bill, and how Clodou handles it

Diagnostics, labor and flat-rate jobs

Most repairs start with a diagnostic or bench fee, sometimes credited if the customer goes ahead, then labor by the hour or a flat price per job, such as a virus removal or a screen replacement. Give Clodou each with your price. A credited diagnostic is a discount line with the amount you give, such as diagnostic credit, −$49. Clodou never picks a price or adds a fee by itself.

Parts, and tax on the part only

Parts such as drives, memory, batteries or screens are billed at the price you set, and in some places sales tax applies to the part and not to the labor. Give a line its own tax rate, or none, and Clodou prints each tax on the lines it applies to. Whether labor is taxed where you work is for you to check with your accountant.

Monthly plans, blocks of hours and after-hours calls

Small offices often pay a monthly plan per device or per user: set it up as a retainer and Clodou prepares one draft a month. A retainer keeps a fixed amount, so when the count changes, change the month's draft before you send it, or set up a new retainer and pause the old one. A prepaid block of hours is one invoice; log the time you spend as non-billable on the client's project to see how much of the block is used. Project work and after-hours calls go on the month's draft or on their own invoice.

A laptop repair, an office plan and a parts order

Step 1
Invoice Dana Brooks for her laptop: diagnostic at $49, 1.5 hours of labor at $90 and a 1 TB SSD at $95. 7% sales tax on the SSD only. I gave her the invoice and she paid at the counter.
Adds Dana Brooks as a client and creates invoice INV-0310 with three lines: diagnostic, $49.00; labor, 1.5 hours at $90, $135.00; 1 TB SSD, $95.00, with 7% sales tax. Sales tax is $6.65, so the total is $285.65. It marks INV-0310 as sent and shows an approval card to record $285.65 received; once you approve it, the invoice is marked paid.
Step 2
Set up a $420 monthly retainer for Harbor Dental from December 1: managed IT support, 12 devices at $35. Then prepare this month's retainer invoices.
Finds Harbor Dental and sets up the retainer: $420 a month with the line "Managed IT support, 12 devices at $35", starting December 1. Then creates draft invoice INV-0311 for Harbor Dental with that line, $420.00. Nothing is sent on its own.
Step 3
Add the after-hours call on December 9 to INV-0311: 2 hours at $135.
Adds a line to draft INV-0311: after-hours call, December 9, 2 hours at $135, $270.00. The total is now $690.00.
Step 4
What's low on stock? Draft a purchase order to TechParts Supply for 10 of the 1 TB SSDs.
Lists the parts at or below their reorder level, such as 1 TB SSD, 2 on hand for a reorder level of 5. Then creates a draft purchase order to TechParts Supply for 10 at the SSD's recorded cost, for you to approve on the Inventory page.

Just ask

Invoice Dana Brooks: diagnostic at $49, 1.5 hours of labor at $90 and a 1 TB SSD at $95, 7% sales tax on the SSD only

Set up a $420 monthly retainer for Harbor Dental from December 1: managed IT support, 12 devices at $35

What's low on stock?

Questions

How do I make a computer repair invoice?: Tell Clodou the customer, the device, the work and your prices, such as a diagnostic at $49, 1.5 hours of labor at $90 and an SSD at $95. It finds or adds the customer and writes the invoice with your logo, your business details, the next number in your sequence and the taxes you set. There is no computer repair invoice template to fill in, and if a price is missing, Clodou asks instead of guessing.
Can I bill managed IT per device or per user?: Yes. Set up a retainer with the monthly amount and a line that shows the count, such as managed IT support, 12 devices at $35. Clodou prepares one draft a month. When the count changes, change the month's draft before you send it, or set up a new retainer at the new amount and pause the old one.
Can I sell prepaid blocks of support hours?: Yes. Invoice the block as one line, such as 10-hour support block at $85, $850. Then log the time you spend as non-billable on the client's project, and the Projects page shows the hours used, so a 10-hour block is used up at 10 hours.
Does Clodou track tickets, devices or remote sessions?: No. Clodou has no ticketing, device inventory for clients, remote monitoring, remote access, password vault or check-in forms, and it does not take card payments. It handles the business side: clients, quotes, invoices, payments, expenses, time and your own parts stock.
Does invoicing a part take it out of stock?: No. Stock changes when a purchase order is received or when you record an adjustment, such as "2 SSDs used on repairs this week". Clodou flags parts at or below their reorder level and drafts purchase orders for you to approve.
What does it cost?: Free covers up to 5 clients and 20 AI actions a month, with no separate cap on quotes and invoices (making them in the chat uses AI actions). Solo, with your payment link on invoices, is $29 a month per workspace. Team, with 5 seats and automatic reminders, is $79 a month. Prices are in USD, and the first 14 days are a free Team trial.

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Your whole back office, in one chat

Every new workspace starts with a 14-day trial of Team, no card required. Then stay on Free: up to 5 clients and 20 AI actions a month; quotes and invoices have no separate cap, and making them in the chat uses AI actions.

Free: $0. Solo: $29 a month. Team: $79 a month with 5 seats. Prices per workspace, in USD.

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