How to Tell Clients About a Rate Increase (6 Email Templates)
How to tell clients about a rate increase: how much notice to give, who to tell first, six copy-ready email templates and what to do if a client says no.
By Clodou Team11 min read
On this page
- When to raise your rates
- How much to raise your rates
- Check your contracts before you announce anything
- Who to tell first, and when the new rate applies
- How to tell a client you are raising your rates
- Worked example: one designer, four clients
- Rate increase email templates
- 1. Standard notice to an ongoing client
- 2. Retainer renewal with the new monthly amount
- 3. Long-standing client with a grace period
- 4. Client with a project in progress
- 5. Annual rate review
- 6. Reply when the client pushes back
- What to do if a client says no
- Update your rate card, quotes and invoices
- Rate increase checklist
- How Clodou helps
- Frequently asked questions
- How much notice should I give clients before raising my rates?
- Do I need a rate increase letter, or is an email enough?
- Should I explain why I'm raising my rates?
- Can I raise my rate in the middle of a project?
- What if a client doesn't reply?
- How often should freelancers raise their rates?
- Sources
Tell clients about a rate increase in writing and ahead of time: a short email that gives the new rate, the date it starts and what stays the same, and thanks them for the work so far. Giving 30 to 60 days' notice is a common practice, not a legal rule, and it leaves clients time to adjust a budget or ask questions. Before you write anything, check each contract and retainer agreement: some set their own notice period or fix the rate for a term.
New clients get the new rate straight away. Existing clients get notice, retainers change at renewal, and projects already under way keep the agreed price unless the contract says otherwise. Below you will find how to pick the number, who to tell first, six email templates with subject lines, what to do when a client says no, and the documents to update. This is general information, not legal advice.
When to raise your rates
There is no official schedule. These signals usually mean your rate has fallen behind:
- You are booked out or turning work away most months.
- New clients accept your rate without negotiating, or you win nearly every proposal.
- Your rate has not changed in a year or more while your own costs went up.
- Your work has grown: you now lead strategy, not only production, or you deliver faster.
- Scope has crept and the client gets more each month for the same fee.
- The numbers do not work: your current rate does not cover what you need to earn.
How much to raise your rates
Work the number out from your own situation instead of copying a percentage.
- Start from what you need to earn. Add the pay you want, your business costs, time off and the money you set aside for tax, then divide by the hours you can realistically bill in a year. In the US, include self-employment tax: the IRS rate is 15.3% (12.4% Social Security, 2.9% Medicare), and for 2026 the Social Security part applies to the first $184,500 of combined wages and net earnings. Our freelance rate calculator does this sum for you.
- Look at what new clients now pay. If recent clients accepted a higher rate without pushback, that is your market rate. Bring existing clients toward it.
- Use inflation as a reason, not the formula. In the US, the Bureau of Labor Statistics publishes the Consumer Price Index every month; take the latest 12-month change from its CPI news release if you mention it to clients. The CPI tracks consumer prices, not your business costs, and an inflation-only increase leaves a rate that was already low still low.
Check your contracts before you announce anything
Read each agreement for:
- A notice period for price changes, and how notice must be given (email, letter, a named contact).
- A fixed rate for a term, such as a 12-month retainer or a master services agreement with a rate table.
- Purchase orders or approved budgets that list your rate. A client may need a new one before paying the new rate.
- Quotes still open. A quote you sent normally holds its price until its expiry date.
If the contract fixes the rate until a date, plan the change for after that date, or agree it with the client in writing. Ask a lawyer if a large contract depends on the wording.
Who to tell first, and when the new rate applies
| Client | When the new rate applies | How to tell them |
|---|---|---|
| New clients | Straight away | Just quote the new rate; no announcement needed |
| Ongoing hourly or day-rate | After notice, commonly 30 to 60 days | Email, plus a call for your biggest clients |
| Retainer clients | At renewal, or as the notice clause says | Email before the renewal with the new monthly fee |
| Project in progress | After the project, unless the contract allows sooner | Confirm the agreed price stands; new rate for later |
| Long-standing clients | Your choice: same date or a grace period | A personal email, ideally followed by a call |
Start quoting new clients first. A few accepted quotes at the new rate also make the conversation with existing clients easier.
How to tell a client you are raising your rates
- Put it in writing. An email is enough unless the contract asks for something else, and it gives you both a dated record.
- Write one email per client, with their name, their work and their numbers.
- Lead with the facts: the new rate, the old rate and the start date.
- Say what stays the same: scope, turnaround, payment terms.
- Explain in one sentence or not at all, and do not apologize.
- Offer a call, and prepare your answer to pushback before you send.
- Pick a calm moment, after a good delivery rather than mid-deadline or mid-dispute.
Worked example: one designer, four clients
Maya Chen is a freelance brand designer who has charged $85 an hour since January 2025. She wants $110,000 a year in revenue and expects to bill about 1,100 hours (46 weeks at 24 hours). That works out at $100 an hour, and new clients since the summer have accepted $100 without negotiating. An increase in line with a few points of inflation would leave her well short of that, so most of the gap is that her rate fell behind her market. All names and figures are fictional.
She sends her notices on Monday, November 16, 2026:
| Client | Today | New | From |
|---|---|---|---|
| Lumen Coffee Co. (hourly, ~20 h a month) | $85 an hour | $100 an hour | January 1, 2027 (about six weeks' notice) |
| Harbor & Vine (retainer, 30 h a month) | $2,400/month | $2,850/month for the same 30 hours | Renewal on February 1, 2027 |
| Oak Street Dental (client since 2021) | $85 an hour | $100 an hour | April 1, 2027 (grace period) |
| Fern & Field (website, fixed quote) | $6,500 fixed | Price unchanged; new work at $100/hour | After launch in December |
Harbor & Vine's agreement asks for 30 days' written notice of changes before renewal, so her deadline there was January 2. Lumen's monthly bill goes from $1,700 to $2,000, and she says so in the email so Dana does not have to work it out.
Rate increase email templates
Each template uses Maya's fictional clients. Replace the names, rates and dates with yours.
1. Standard notice to an ongoing client
Subject: My rates from January 1, 2027
Hi Dana,
Thank you for a great year on Lumen's packaging and menus. I'm writing to let you know that from January 1, 2027, my hourly rate will be $100, up from $85.
Nothing else changes: same turnaround, same monthly invoice, same net 15 terms. Work done before January 1 is billed at the current rate.
At your usual 20 hours a month, that is $2,000 a month instead of $1,700. I'm happy to talk it through on a call.
Thanks again, Maya
2. Retainer renewal with the new monthly amount
Subject: Harbor & Vine retainer: renewal on February 1, 2027
Hi Sam,
Our retainer renews on February 1, 2027, and I'd love to keep going. For the next term, the monthly fee will be $2,850 for the same 30 hours of design work, up from $2,400.
Everything else stays the same: invoice on the 1st, net 15, and extra hours at my new hourly rate of $100.
If you'd rather keep the budget at $2,400, I can do that with 24 hours a month. Let me know which you prefer by January 2, and I'll send the updated agreement.
Thank you for a great first year, Maya
3. Long-standing client with a grace period
Subject: A change to my rates in 2027
Hi Priya,
Working with Oak Street Dental since 2021 has meant a lot to me, and I wanted you to hear this from me directly.
I'm updating my rates for 2027: new clients now pay $100 an hour. For you, the current $85 rate stays in place until March 31, 2027, and $100 applies from April 1.
If you'd like to plan the year's work together, I'd be glad to set up a call.
With thanks, Maya
4. Client with a project in progress
Subject: Your website project and my 2027 rates
Hi Leo,
A quick note so there are no surprises: my hourly rate changes to $100 on January 1, 2027.
This does not affect the Fern & Field website. The $6,500 fixed price we agreed in October stands, including both rounds of revisions. The new rate applies to work outside that quote, such as new pages or changes after launch, and I'll always quote those before starting.
Looking forward to the launch, Maya
5. Annual rate review
Subject: 2027 rates for Copperline Books
Hi Jordan,
As in past years, I've reviewed my rates for the new year. From January 1, 2027:
- Hourly rate: $100 (was $85)
- Day rate: $750 (was $640)
- Brand projects: quoted per project, as now
Quotes I've already sent you keep their prices until their expiry dates. Payment terms stay the same.
Thank you for another good year. Let me know if you'd like to plan the first quarter together.
Maya
6. Reply when the client pushes back
Subject: Re: My rates from January 1, 2027
Hi Dana,
Thanks for telling me straight away. I understand next year's budget is already set, and I'd like to find a way to keep working together. Two options:
- Keep your budget at $1,700 a month with 17 hours, focused on the menu updates and seasonal campaigns.
- Move in two steps: $92 an hour from January 1, then $100 from July 1, 2027.
If neither fits, I'll make the handover smooth and can suggest designers who may suit your budget. Could we talk on Thursday?
Maya
What to do if a client says no
First, find out what "no" means: a budget already approved for the year, someone else who must sign off, or doubt about the value. Then choose a response you can live with:
| Option | When it fits | Watch out for |
|---|---|---|
| Smaller scope at the new rate | The budget is fixed but the work can shrink | Write down what is now out of scope |
| Phased increase | The client needs time and you value the work | Put both steps and both dates in writing |
| A later start date, once | The budget is locked until a known date | Offer it once, with a firm date |
| Part ways politely | The gap between the rates is too wide | Finish what you committed to and offer a handover |
Take a day before you answer rather than dropping the rate on the call. If you keep a client at the old rate, make it a written choice with an end date. Whatever you agree, confirm it by email.
Update your rate card, quotes and invoices
- Rate card and services page. Show the new rates, and the date they apply from if old prices are still visible anywhere.
- Quote templates. Use the new rates and give every quote a validity date, so an old quote cannot hold an old price forever. See quote vs estimate.
- Retainer agreement. Update the monthly fee, the hours included, the rate for extra hours and the renewal date, and add a notice clause for the next change. Our guide on how to bill retainer clients covers what the agreement should say.
- Contract template. A line such as "Rates are reviewed once a year, with at least 30 days' written notice" makes next year's conversation routine.
- Invoice lines. Show the rate on each line. If a billing period runs across the change date, use two lines: hours before the date at the old rate, hours after at the new one. A note such as "Hourly rate $100 from January 1, 2027, as announced on November 16, 2026" answers the accounts team before they ask. Changing payment terms at the same time? Say so in the notice too.
Rate increase checklist
- Work out the new rate from what you need to earn and what new clients pay
- Read each contract for notice periods, fixed-rate terms and open quotes
- Choose the date for each client: new, ongoing, retainer, project in progress, long-standing
- Send one written notice per client, 30 to 60 days ahead or as the contract requires
- Offer a call to your main clients and prepare your answer to pushback
- Update your rate card, quote templates, retainer agreement and contract template
- Check the first invoice at the new rate before it goes out
- Put next year's review date in your calendar
How Clodou helps
Clodou is an AI back office, or AI invoicing software, for freelancers and small teams. It does not send your rate-increase emails: you write and send the notice yourself. Once the new rate applies, it handles the paperwork:
- Quotes and invoices at the rate you give it. "Invoice Lumen Coffee Co. for 20 hours of design at $100 an hour" makes the invoice: Clodou finds or adds the client, numbers it in your sequence, applies your tax rate and makes the PDF. It never invents prices or amounts: if one is missing, it asks. A quote can be converted into an invoice.
- Retainers. Set up a retainer at the new monthly amount from the renewal date, and pause the old one. Clodou prepares one draft invoice a month for you to review.
- Control. Emailing an invoice waits for an owner's or admin's approval, most changes can be undone for 10 minutes, and every action is in the Activity log.
Every new workspace starts with a 14-day trial of Team, no card needed. After that, the Free plan includes up to 5 clients and 20 AI actions a month.
Frequently asked questions
How much notice should I give clients before raising my rates?
Thirty to 60 days is a common practice, not a legal requirement. Your contract comes first: if it sets a notice period or fixes the rate for a term, follow it. For retainers, give notice before the renewal date.
Do I need a rate increase letter, or is an email enough?
An email is a written notice and is what most freelancers use. If your contract says notice must go by letter or to a named person, do that. Either way, keep a copy.
Should I explain why I'm raising my rates?
One sentence about your costs or the work you now deliver is enough. A long justification invites negotiation.
Can I raise my rate in the middle of a project?
Not on work you already quoted or agreed, unless your contract allows it. Keep the agreed price and apply the new rate to new work, as in template 4.
What if a client doesn't reply?
Send a short reminder about a week before the date, then show the new rate and its start date on the first invoice. If the client disputes it, talk before you send more invoices.
How often should freelancers raise their rates?
There is no rule. Many review once a year, for January 1 or the contract anniversary, and new clients can get a new rate whenever you decide.
Sources
Checked on November 7, 2026:
- U.S. Bureau of Labor Statistics, Consumer Price Index news release (the latest month) and its release schedule
- IRS, Self-employment tax (Social Security and Medicare taxes)
